Privacy Policy

Dark Moon Toys Privacy Policy
Effective Date: September 20, 2026

Dark Moon Toys respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit darkmoontoys.org, shop through the Dark Moon Toys website, use the Dark Moon Toys Buyback mobile application, or otherwise interact with our services.

This policy applies to both the Dark Moon Toys website and the Dark Moon Toys Buyback app.

By using the Dark Moon Toys, you acknowledge the practices described in this Privacy Policy.Website and Online Store Information

When you visit or make a purchase through the Dark Moon Toys website, we may collect information necessary to provide our online store and services, including:

• Name and contact information

• Billing and shipping address

• Order and purchase information

• Products placed in your shopping cart

• Information you provide when contacting customer service

• Store-credit or discount codes used during checkout

• Technical information associated with use of the website

Payment information may be processed by the payment provider available through our online store. Dark Moon Toys does not necessarily receive or store your complete payment-card information when payment is handled directly by a third-party payment processor.

We use website and order information to process purchases, fulfill and ship orders, provide customer service, prevent fraud, maintain transaction records, and operate and improve our online store. Collect

When you create an account or use the Dark Moon Toys Buyback app, we may collect information you provide, including:

• Name

• Email address

• Phone number

• Mailing or shipping address

• Account information

• Photos you upload of items you wish to sell

• Information about items submitted for an offer

• Messages, notes, and other information you submit through the app

• Your selected payout or store-credit preference

• Shipping and tracking information related to transactions

We may also collect technical information necessary to operate the app, such as device identifiers and push-notification tokens.

How We Use Your Information

We use information collected through the app to:

• Create and manage your account

• Review items you submit to Dark Moon Toys

• Provide cash and store-credit offers

• Communicate the status of your submissions

• Process accepted offers

• Provide shipping and tracking information

• Issue store credit when applicable

• Send transactional emails and push notifications

• Provide customer support

• Maintain the security and functionality of the app

• Prevent fraud, abuse, or unauthorized activity

• Comply with applicable legal obligations

We do not sell your personal information.

Website and Online Store Information

When you visit or make a purchase through the Dark Moon Toys website, we may collect information necessary to provide our online store and services, including:

• Name and contact information

• Billing and shipping address

• Order and purchase information

• Products placed in your shopping cart

• Information you provide when contacting customer service

• Store-credit or discount codes used during checkout

• Technical information associated with use of the website

Payment information may be processed by the payment provider available through our online store. Dark Moon Toys does not necessarily receive or store your complete payment-card information when payment is handled directly by a third-party payment processor.

We use website and order information to process purchases, fulfill and ship orders, provide customer service, prevent fraud, maintain transaction records, and operate and improve our online store.

Photos and Item Information

The app allows users to upload photographs and descriptions of items they wish to sell to Dark Moon Toys.

These photos and item details are used to evaluate submissions, provide offers, and manage transactions. Uploaded submission photos are not intended to be publicly accessible through the app.

Please do not upload photos containing sensitive personal information that is unrelated to the item being submitted.

Cookies and Website Technologies

The Dark Moon Toys website and the services used to operate it may use cookies and similar technologies necessary for website functionality, shopping-cart features, security, preferences, analytics, and other online-store functions.

Your browser may allow you to control or delete cookies. Disabling certain cookies may prevent some website or store features from functioning properly.

Shipping Information

If you accept an offer and ship items to Dark Moon Toys, we may use your name, address, and related transaction information to facilitate shipping, generate shipping information, track packages, and complete the transaction.

Shipping information may be provided to shipping-service providers when necessary to perform these services.

Cash Offers and Store Credit

Dark Moon Toys may provide users with a choice between a cash offer and store credit.

If store credit is selected, information related to the store-credit amount and redemption code may be stored and communicated to you so the credit can be redeemed through Dark Moon Toys.

The Dark Moon Toys Buyback app does not require users to provide credit-card information to submit items for an offer.

Push Notifications and Email

We may send transactional communications concerning your account or submissions, including notifications about:

• Submitted items

• New offers

• Accepted or declined offers

• Shipping status

• Items received by Dark Moon Toys

• Payment status

• Store-credit issuance

• Other important transaction or account updates

Device notification tokens may be stored to deliver push notifications.

Service Providers

Dark Moon Toys uses third-party service providers to operate our website, online store, mobile app, shipping, communications, payments, and related business services.

These providers may include Hostinger for website and online-store services, Supabase for Buyback app authentication and backend services, Google Firebase for app services such as push notifications, payment providers used by our online store, and shipping providers used to fulfill orders or Buyback transactions.

Dark Moon Toys uses third-party service providers to operate certain portions of the app and its services.

These may include:

Supabase for account authentication, database services, file storage, and backend functionality.

Google Firebase for services such as push-notification functionality.

Shipping providers and related services may be used to facilitate shipment and tracking of items.

These providers may process information as necessary to provide their services to Dark Moon Toys and are subject to their own privacy practices and applicable agreements.

Data Security

We use reasonable administrative and technical safeguards designed to protect information handled through the Dark Moon Toys Buyback app.

Access to account and submission information is restricted based on user authentication and authorization. However, no electronic storage or transmission method can be guaranteed to be completely secure.

Data Retention

We may retain account and transaction information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

Account and Data Deletion

Users may request deletion of their Dark Moon Toys Buyback account and associated personal information.

To request account deletion, contact:

customercare@darkmoontoys.org

Please use “Account Deletion Request” as the subject of your message and provide the email address associated with your Dark Moon Toys Buyback account.

Certain transaction or business records may be retained when reasonably necessary or legally required, including records needed for fraud prevention, dispute resolution, accounting, or compliance purposes.

Children's Privacy

The Dark Moon Toys Buyback app is not intended for children under 13. We do not knowingly collect personal information from children under 13 through the app.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the app, our services, legal requirements, or our privacy practices.

When the policy is updated, the effective date at the top of this page may be revised.

Contact Us

If you have questions about this Privacy Policy, your information, or the Dark Moon Toys Buyback app, contact:

Dark Moon Toys
Email: customercare@darkmoontoys.org
Website: darkmoontoys.org